Context & challenge

Support SAUR's management in the compete overhaul of its business model. Adapt the company to new market needs, reveal all the agility of its organisation and lastly, demonstrate its ability to address the issues at stake in water transition.

Methods

Structure an approach and a digital innovation unit that will operate in a cross-disciplinary manner at the intersection of customer issues, new uses and technological control.

Solution

Innovation strategy driving the acceleration of the transformation. Development of Service Design pilots. Internal adaptation to the issues and practices of innovation. Design of a lab, a physical place dedicated to meetings between customers and experts in the domains of digital innovation and the water transition.

Key figures

. 1 strategy
. 2 Service Design pilots
. A 400 square-metre lab